FAQs

FAQs

Here, you’ll find detailed answers to some of the most commonly asked questions to ensure you are fully prepared for a seamless and enriching travel experience with Get Around Spain. Whether you’re curious about our services, payment processes, or itinerary options, we’re here to assist you every step of the way. If you don’t find the answer to your question here, please feel free to contact us directly. We’re always here to help!

Get Around Spain offers a unique travel planning service that creates fully personalised itineraries for your journey across Spain. From private transport to sightseeing and activities, we act as your personal concierge, ensuring a seamless Spanish adventure.

Simply inform us about your desired destinations, travel style, interests, and any specific requirements, and we’ll take care of the rest, crafting a tailor-made travel guide for you.

Using the itinerary as inspiration to plan your own travels comes with no obligations. However, if you decide you’d like us to handle bookings and reservations on your behalf, there is a service fee of 79 euros per itinerary, regardless of the journey’s length or the number of travellers.

At Get Around Spain, we understand that budgeting is a crucial aspect of planning your journey. Our system provides an estimated cost for your detailed itinerary, encompassing everything from private transport to activities and sightseeing. It’s important to note that these estimates are based on current prices and availability, which can be influenced by seasonality, demand, and other market factors.

Our dedicated personal agents are committed to working within your budget. They leverage their knowledge and expertise to either beat the estimated costs or stay within the estimated range whenever feasible.

Furthermore, should you choose to proceed with us to make all the relevant bookings and reservations on your behalf, our agents will actively try to secure the best deals and offers, adjusting your itinerary components to better fit your budget without compromising on the quality of your travel experience.

The 79 euro fee covers the time and effort involved in confirming and booking all elements of your itinerary such as transport, activities, and other reservations. This fee essentially allows us to organise and secure all aspects of your trip.

Absolutely! You are free to choose which parts of the itinerary you would like us to manage. You can also use the itinerary to make your own bookings directly.

Absolutely! We encourage you to share any specific wishes, preferences, or interests you have when planning your itinerary. Our personal concierges are dedicated to tailoring your journey to suit your individual tastes and requirements. Whether you wish to include a visit to lesser-known attractions, require reservations at a particular restaurant, or want to engage in a specific activity, just let us know. We strive to accommodate all your desires to make your trip uniquely yours and truly unforgettable.

We tailor your transport and accommodations to your preferences, offering everything from luxury hotels and private villas to convenient rentals and boutique hostels. Transport options might include private hires, car rentals, train tickets, and more—whatever best suits your itinerary.

Yes, we take all your personal requirements into account. Please inform us of any dietary restrictions, accessibility needs, or other special accommodations you might require during your journey.

Yes, we are committed to making your family trip as enjoyable and comfortable as possible. Our itineraries can be customized to include a wide range of child-friendly options that cater to the needs of families traveling with children. From recommending the best family-friendly hotels and restaurants to arranging visits to parks, interactive museums, and suitable attractions for all ages, our concierges ensure that your itinerary is perfectly tailored to keep every member of the family engaged and happy throughout your journey in Spain.

Changes can be made to your itinerary. If you’ve tasked us with handling the bookings, please contact us directly to discuss adjustments. Be aware that certain changes might incur additional costs depending on the nature of the bookings and the timing of the change.

We recommend booking as early as possible, especially during peak travel seasons, to ensure availability and the best rates. However, we are also equipped to handle last-minute requests should your schedule be unexpected.

Yes, we have experience organising travel for both small groups and larger gatherings, including corporate events. Our itineraries can be scaled to accommodate any group size and type, providing a personalised and engaging travel experience for everyone involved.

Get Around Spain, we will handle all associated payments to the respective travel partners and activity suppliers on your behalf. This streamlined payment process ensures that all aspects of your trip are secured and confirmed without requiring you to manage multiple transactions. 

Once your trip is booked, you’ll receive contact details for a dedicated travel assistant who will be accessible to you throughout your journey. You can rely on this contact for any questions, concerns, or additional support that may be needed during your travels.

Absolutely! Our personal concierges are fluent in both English and Spanish to ensure smooth communication and the best possible service during your journey with us. Whether you have inquiries during the itinerary planning process or need assistance during your trip, our bilingual team is ready to assist you every step of the way to make your Spanish adventure seamless and memorable.

At Get Around Spain, we are equipped to make professional recommendations and reserve accommodations that align with your preferences and itinerary requirements.
However, It is important to note that the payment conditions for accommodations can vary significantly depending on the specific lodging and the supplier policies. Some accommodations might require full payment upfront, while others may only ask for a deposit at the time of booking with the balance payable on arrival.

In the event that you need to cancel your trip, it’s important to understand that cancellation policies can vary significantly depending on the suppliers involved in your itinerary. These may range from hotels to private transport services and activity providers, each with their own specific terms regarding deposits, cancellation windows, and refund conditions.