Terms & Conditions of Use for Get Around Spain
Welcome to Get Around Spain. By using our services, you agree to the following terms and conditions. Please read them carefully.
Service Description
Get Around Spain provides personalised travel itineraries for journeys across Spain. Our services include recommendations for private hire transport, sightseeing, and activities, tailored to your preferences. Users can choose to plan their trip independently based on the itinerary provided or they can opt for Get Around Spain to manage all bookings and reservations for a flat fee.
Fees and Payments
A single fee is charged per itinerary when users request Get Around Spain to handle booking and reservation arrangements. This fee is informed at the outset and is irrespective of the trip’s length or the number of guests. Full payment of the fee confirms your acceptance of the planned itinerary and authorises Get Around Spain to make all necessary bookings on your behalf.
Cancellation and Refunds
In the event that you need to cancel your trip, please be aware that cancellation policies can vary significantly among various suppliers, including hotels, private transport services, and activity providers. Cancellation terms regarding deposits, windows, and refunds will be governed by the individual suppliers’ policies. Get Around Spain will assist in communicating with suppliers to facilitate any potential refunds or resolve cancellation issues, but we are not responsible for the final outcome or decisions of these suppliers.
Each supplier may have distinct cancellation terms. For example, some accommodations may offer free cancellation up to a certain date, while others might charge a non-refundable deposit. The same diversity in policy applies to other services like guided tours or transport bookings.
To proceed with a cancellation, please contact us directly. Our team will assist you in managing cancellations with all respective suppliers to ensure that the process is as smooth as possible. We will also advise you on potential refunds based on the suppliers’ policies.
In case of eligible refunds, we will facilitate the process to ensure that you receive your dues in a timely manner, based on the terms laid out by each supplier.
Fair Use Policy
Changes to itineraries are included as part of the service offered by Get Around Spain. We understand that plans can evolve, and we aim to accommodate your needs wherever possible. Changes may include modifications to travel dates, destinations, or specific activities within your itinerary.
While we strive to be flexible, all changes are subject to our fair use policy. This policy is designed to ensure that the number and nature of changes remain reasonable and do not impose undue burden on our resources or affect our ability to serve other customers effectively.
Changes are subject to availability and the specific terms set by our suppliers. Any costs incurred as a result of such changes will be clearly communicated to you and will require your approval before any adjustments are made. We encourage you to contact us as early as possible should you need to request a change to your itinerary.
Liability
Get Around Spain acts only as an agent in arranging your travel itinerary. We are not responsible for the acts, errors, omissions, representations, warranties, breaches, or negligence of any suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. Get Around Spain liability in all cases shall be limited to the amount paid for the services rendered.
Should I have travel insurance for my journey?
We highly recommend that all travelers hold valid travel insurance for the entire duration of their travels in Spain. While Get Around Spain ensures a seamless and enriching travel experience with our personalised itineraries, having travel insurance is crucial as it provides an extra layer of protection against unforeseen circumstances such as medical emergencies, trip cancellations, delays, lost luggage, and more.
Indemnification
You agree to indemnify and hold Get Around Spain from any claims, demands, losses, liabilities, and expenses, including attorneys’ fees, arising from or related to your use of our services or violation of these terms and conditions.
Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the European Union. Any disputes arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the EU.
Amendments
Get Around Spain reserves the right to amend these terms and conditions at any time. All amendments to these terms will be posted online. Continued use of our services will constitute acceptance of the new terms and conditions.
Contact Us
If you have any questions about these terms and conditions, please contact us at